Inbound Call Center

Join Telus Network’s Inbound Call Center Team!

About Telus Network

Telus Network’s cutting-edge inbound call center services are one way we go above and beyond for our customers. We’re pleased to be recognized as a premier call center service provider. We work hard to maintain our reputation for excellence.

What Makes Telus Network an Attractive Employer for Inbound Call Center Professionals?

Customer Focus: Customers are at the center of all we do here at Telus Network. You will play a vital role in our inbound call center services by helping to address and resolve customer issues.

Possibilities for Professional Advancement

We believe in developing potential from within. If you want to advance your career, joining our inbound call center services team is a great first step. To help you succeed in your chosen field, we provide training, mentorship, and other development opportunities.

·         Cutting-Edge Technology

When you join our inbound call center team, you’ll have cutting-edge resources to provide superior customer service.

·         Work-Life Balance

We recognize the value of striking a balance between work and personal life. You can have it all: success in your professional life and a fulfilling personal life with our flexible work hours.

Criteria for Hiring Representatives for an Inbound Call Center

We need hardworking people who care about their customers to join our team. The following characteristics can help you in this position:

• Capable of Expressing Oneself Clearly:

The best way to handle customer questions and complaints is through clear and concise communication.

·         Empathy

We must first fully grasp our customers’ situations to provide the best service possible.

·         Problem-Solving Skills

In today’s fast-paced world, the ability to think creatively and quickly is highly prized.

·         Participant in Teamwork

Working with your coworkers is crucial to providing excellent customer service.

Steps to Apply

We welcome you to check out our open positions and apply through our website if you’re interested in joining Telus Network’s inbound call center services team. Having you on board is something we’re very excited about!

Come work with us at Telus Network, providing outstanding customer service.