Telus Network Pvt Ltd

THE #1 CALL CENTER IN THE INDUSTRY.

About Telus Network Service

THE #1 CALL CENTER IN THE INDUSTRY.

About Telus Network Service

Telus is a call center company, providing total customer service and outsourced sales support for 5000+ SMBs worldwide. We’re an intuitive US & Canada-based call center service provider offering affordable outsourced customer service, inbound and outbound sales, live chat, and email response services.

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200 +

Support Staff

50 +

Expert Team Members

45K +

Sales

45

Corporate Partners

Our Aim

We are working with
22 Years experience

Our mission revolves around providing excellent customer support. Our entire team is dedicated to assisting our clients in growing their businesses. From the moment they sign up, we help them establish processes and practices that will help them grow their company.
 
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Our Goals

Value & Results

Agent Quality & Training

All of our agents undergo a rigorous selection process which includes a thorough background check to maintain our high security and confidentiality standards. Continuous call monitoring throughout training and employment ensure only the most qualified and professional Agents remain with us to provide you the best representation of your company.

Real Time Reporting

Full transparency and reporting capabilities are provided to capture call results and data that is entered by our Agents during each call. TeleDirect provides an overview of all inbound calls, which show the calls received and the call result associated with that call. System data captured includes time and date of call, agent name, call duration and additional metrics to ensure accountability and successful performance.

Reliable Infrastructure

We have partnered with Amazon Web Services (AWS) and Twilio to operate our global cloud infrastructure that supports our network, telephony and virtualization software. It is designed and managed according to security best practices and compliance standards which ensure that your campaign is built within one of the most secure computing infrastructures in the world.

Talk to Our Sales & Marketing
Department Team

Collaboratively promote client-focused convergence vis-a-vis customer directed
alignments via standardized infrastructures.

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    How It Works
    • Seamless Conversations
    • Satisfied Customers
    • Support 24/7
    • Unlocking Opportunities