Telus Network Pvt Ltd

Never Leave Your Customers Waiting For Answers

24/7 Customer Service

Never Leave Your Customers Waiting For Answers

24/7 Customer Service Outsourcing

Outsourcing your customer service makes customer support available 24/7. Exceptional customer service is the cornerstone of any successful company. To grow, you need to keep your customers happy. Live support shows your customers they’re more than just a CRM record. Specialty’s call center services can help you deliver amazing customer experiences 24 hours a day.
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LIVE CUSTOMER SUPPORT SOLUTIONS

  • 24/7 phone, chat and email support
  • Recruitment and training based on your needs
  • Regular reporting monitors agents’ progress
  • Call recording access and the ability to rate operator performance
  • Bilingual agents available
  • Integrates with CRM and case management systems
  • Work with management to establish a service protocol
  • Customized scripting ensures a consistent approach
  • On-demand access to call scripting and the ability to make updates in real time
  • Easy to use call center software

Talk to Our Sales & Marketing
Department Team

Collaboratively promote client-focused convergence vis-a-vis customer directed
alignments via standardized infrastructures.